Refund & Returns Policy
KANWAL Prestige Intl. (SMC Pvt) Ltd., we take pride in offering premium Footwear, to our valued customers. However, if you are not satisfied with your purchase, we are here to help.
Return Period:
You can return items within 7 days of receiving your order.
Return Conditions:
• Product must be unused and in original condition.
• All items should be in original packaging with tags or seals intact.
• Only regular-priced products are eligible for refunds. Sale items are non-refundable.
Non-Returnable Items Include:
• Used, worn or damaged footwear.
• Any product returned without original packaging or tags.
Refund Process:
• After receiving and inspecting the item, we will notify you via email or WhatsApp.
• Once approved, your refund will be processed within 5–7 business days.
• Refunds are issued via original payment method or bank transfer.
Shipping Charges for Returns:
• Return shipping costs are to be borne by the customer.
• Please contact us before sending any item back.
Need Assistance?
Reach us at WhatsApp: +923014809293
Email: support@kanwalprestige@gmail.com
@KANWAL is committed to redefining fashion with elegance, comfort, and originality.